Boosting your confidence through the AAB (Appearance-Attitude-Behaviour) model:

As promised last week, this blog is dedicated to expanding more on my AAB model which starts with:

Appearance – looking and feeling good.

Want to improve your image?

Want to improve your presence and stand out from your competitors?

If you present yourself poorly with no effort, others will judge your work efforts accordingly. Since you only get one crack at making good first impression, you need to get your appearance right! For example, if you are wanting to attract the right partner, the way you express yourself, the inner and outer essence of what is unique about you is the key part of making or breaking a first impression. Often people know who they are but their style fails to convey it, or even worse sends the wrong message. By perfecting and projecting your individual style, you will successfully manage and control other people’s perception of you.

Your personal presentation is not just about your fashion sense. It’s the complete package. Head to toe style transformation which includes grooming such as your skin, nails, hair and makeup. A little effort such as ensuring your clothes are ironed and stain free, along with smelling good, can and will go a long way if you want to stand out from the crowd and increase your confidence / self-esteem.

Dressing for success is all about knowing your audience/customers as first impressions are everything. Some people have fashion sense, some don’t’. Certain colours bring different dynamics. It matters to the audience, so cannot be ignored.

Whilst being fashionable attaches a certain level of negativity or unattainability, for me, being fashionable is all about practicality, versatility, having fun and expressing yourself in a way that empowers and portrays your image, boosts your self-esteem and ensures presentation for success.

Stay tuned as I share the remaining two elements of my AAB model in order to help boost your confidence and get you the success you deserve!

Why are some people more confident than others?

Is it their upbringing? Or perhaps ‘freedom of expression’ at an early age? Or was it ingrained in their DNA?

This topic is very personal to me, and one which I am very passionate about having been on the other side of the ‘confidence trap’ until well into my teens.  Suffering from low self-esteem, through my own experiences, reminds me just how debilitating life can be without confidence. You withdraw from the real world, you start to doubt anything and everything about yourself.  You start to feel inferior.  It’s a horrible trap to fall into BUT it doesn’t have to be this way!  Speaking from my own experience, you do not have to be born with confidence to acquire it! You just have to work really, really hard at attaining it.  I can comfortably say for me, confidence was a skill developed over time and never stops being developed.  It requires some serious guts and determination as you will fall but fear not as your persistence will pay off and help you rise in more ways than you can imagine.

Over the years I have learned some great tricks of the trade and mastered some pretty powerful tools which I want to share with YOU to ensure you get the confidence you need today, so that you can do or be the person you want to be without falling into the ‘confidence trap’.

Those tools start with exploring your appearance, attitude and behaviour (AAB).  Exploring and aligning your AAB will boost your confidence, allow you to step outside your comfort zone and allow you to tackle any challenge life throws your way!

Stay tuned over the coming weeks as I expand more on what I really mean by ‘exploring and aligning your appearance, attitude and behaviour (AAB)’.

Have a great week!

Two greatest lessons I’ve learned as a parent and a leader

Whether you’re a child or an employee:

1. You want to be heard

2. You want to be appreciated

And that is what fairness is all about!

They say wisdom comes with age yet so many parents and leaders fail to acknowledge these two most neglected lessons. We blame it on time yet time is the one thing you cannot buy-back. So next time your child or employee wants to say something, just stop and listen, you owe them this much.

How much would you pay for a slice of confidence?

How many times has an opportunity presented itself.  Right in your face, screaming to be taken, yet you did nothing.  You walked away thinking……what the hell…why didn’t I just take a risk.  The opportunity is gone and you think your chance is gone forever.  Think again! No way.  Opportunities are everywhere, all around us.  Some present themselves and others,  well we create ourselves of course.  The question is how much would you be willing to pay for a slice of confidence?  So that next time you are armed and ready.  That confidence to put your hand up, to take a risk, to tell fear to bugger off, to have the courage to just go for it no matter what. To not hesitate, to just flippin go for it!  Well the good news is you don’t have to pay a dime, you just need to dig deep into the courageous part of you and put yourself in the moment, experience it and let the emotions do the rest.

I can, I will

Turning a dream into reality.  How does one get there?  You have a passion for doing something great…yet you just cannot visualise the end product.  So you park your dream and embrace the safety net of someone else’s dream……… This process is sooooo friggin frustrating!   You motivate yourself and then some demotivates you…but ultimately YOU are in control of your destiny, right?  At least I think so.  In order to stop my negative thinking I turned to my motivational guru Tony Robbins and the following quote jumped right at me…  “if you haven’t reached your dream…you’re just not that hungry for it”!   I’d be lying if I said this quote didn’t make me angry, but he was right.

So today I take responsibility for not being hungry enough.  Today I take charge in order to reinvigorate my hunger, my drive to do and be the best I can be.  Because I can and I will!

The question is are you hungry enough?

To keepinitreal



It might be your company policy….but hang on a second!

I wanted to share this story with you all as I was completely shocked by the customer experience at my local Bunnings Warehouse.

There I was having a wonderful time choosing my lemon and lime trees, including potting mixture to plant my citrus trees in the gorgeous pots my mother bought me a couple of days earlier.  I proceeded to the register and the cashier started counting the bags of potting mix on our trolley.  He said that would be x amount.  As he passed me the receipt I had a quick glance and noticed that I was overcharged by one bag of potting mix.  Ok its not much money and sure it may have been an honest mistake.  So I politely said to the cashier, excuse me, but you have overcharged me by $11.  To his credit the cashier apologised but didn’t know how to fix his mistake on the till.  His co-worker steps in as says to me “our new policy is that any refunds are dealt with by way of a store credit”.  We will have to issue you a store credit.

Here we go I thought to myself…..and responded with “mate, lets get our terminology right.  For starters, this is not a return, I’m not returning anything, your colleague overcharged me”!  He proceeds with…I can appreciate that but there is nothing we can do, its the new company policy.  Ok I’ll admit now I was starting to get a little irritable and said ”listen mate, since when does Bunnings dictate how I spend my money?  The cashier may have made an honest mistake but you do not punish the customer for this.  You took my money and now I want it back!  He kept going back to calling it a refund and yes I blew my fuse and said “now you are really pissing me off and here’s my policy, either you refund me the money asap or I ‘m not leaving until you do so.  No sooner did I say this a woman comes to the rescue and says to me….’the problem is that staff have not been trained to rectify over charging clients”. I politely said to the lady, well someone has certainly trained them to say the wrong thing to the customer, because they were convinced that it was store policy to treat over charging as a refund by way of a store gift card.  Either way I wasn’t going to go into the politics of it all but I did walk away with my money!

The moral of my story, look out of these so called company policies and challenge them, especially if they involve you being taken advantage of.  An honest mistake is just that, but when you know what’s happening is just not right (or even against the law), challenge it to the end!