Why criticism is good for the soul

Because it makes us challenge our ideas and offers us an opportunity to improve our work. It’s not always about seeking reinforcement that you are on the right track. You want to be challenged. How else are you going to be able to persuade the other party that your idea is going to work?

Don’t take criticism as a negative, but rather as a positive step towards your goals. Even if you don’t take a single piece of advice on board, at least it made you challenge your ideas and that is a good thing!

There is no time for second guessing

Regardless of the obstacles in front of you right now…. this very minute, all you need is HOPE.

Hope will ignite your passion in your darkest hour. It will keep you focused and determined. It will make you challenge the status quo in order to break those obstacles to smithereens!

Don’t waste your time second guessing a dream just because others may have put limitations on them. Scrap those people, find another avenue and go for it, your time is NOW!

Happy Mother’s Day to all the gorgeous mums around the world.

Have a great week.

Lilianna

What makes a great leader

A great leader LEADS BY EXAMPLE through demonstrated action.  Regardless of your leadership style, your role is to EMPOWER (make it happen), ENABLE (provide the resources) and RESPOND (deliver your promise) to your followers.  Anything less is merely a cop-out and lacks clarity, transparency and accountability!

Excuses are for losers

Ninety-nine percent of the failures comes from people who have the habit of making excuses. – George W. Carve

Ok harsh, but certainly fair. I can absolutely accept a person failing as a result of trying their hardest and exhausting all possible avenues BUT what drives me mad is when people accept failure…..defeat before even giving it a go. How crazy is that?

If you find yourself making a lot of excuses, rather than just getting on with your goals, be brutally honest with yourself by asking whether you are merely avoiding the “too hard” basket of tasks needing to be done? Which resulted in excuses after excuses. If this is the case, you are probably allowing self-doubt to creep in and take over your mindset. Or, you might need a good kick up the backside to get you back on track!

Take control of your confidence and kick self-doubt in the guts with some positive self-talk in order to stay on track. Reassurance is critical, along with surrounding yourself with positive and encouraging people such as a mentor. The main takeaway is that you need to do the WORK as excuses are for losers.

What gets measured gets done….or does it really?

Certainly at an individual level, if you are passionate about the initiative/goal, yes absolutely… BUT….what if you are merely reporting to tick the box? Organisations are well known for making their staff inflate reports to appear better than they are for the sake of public perception.

A great example being the hot topic of gender diversity, having more women in senior/executive positions. Do we really need the government to mandate reporting in order for it to be taken seriously? Anything that is forced rather than engaged, is far from sustainable (productive). Informing and educating, builds a following, resulting in greater impact, through demonstrated action.

My take, if it’s an engrained habit, it’s demonstrated in all that you do and therefore does not require special attention. Informing and educating is key rather than creating all this hype around the need for more measures, to prove you are doing the right things on the surface. What really matters, is walking your talk each and every day, advocating your cause rather than showing off in an annual report.

First impressions – why bother?

Whether it’s your personal brand or business, leaders that invest time and money in training their staff to provide superior customer service (value proposition), will place a heavy focus on ensuring their staff deliver such services with absolute confidence. The first step in this process, is to nail the first impression! Do this well (consistently) and the customer will keep coming back. Why, because confident staff, are empowered, energised and enthusiastic to do their very best, more importantly they will make it happen!